Fill rate refers to the percentage of customer demand that is met by immediate stock availability, without backorders, stockouts or lost sales. [1]
A good item fill rate rests right between 85-95%. Item fill rates and inventory management are incredibly important regarding customer service and sales. You never want to stockout or backorder products, as it negatively affects your company’s customer service level and is a cause for lost sales [2]
[1] Inc, I. . Retrieved May 21, 2021, from https://www.tradegecko.com/blog/wholesale-management/what-is-fill-rate-and-why-does-it-matter-for-wholesalers
[2] Retrieved in May 2021 from https://www.interlogusa.com/answers/blog/importance-item-fill-rates-inventory-management
[3] intuendi.com. Retrieved May 21, 2021, from https://intuendi.com/papers/